Privacy Policy

Summary

vCardMe ("we", "us") provides digital business card services. This policy explains what personal information we collect, why we collect it, and how you can control it.

1. Data we collect

• Account information: name, email, password (hashed), profile photo, company, job title.
• Payment & billing: plan, invoices, transaction IDs (we don’t store full card data).
• Usage & analytics: IP address, device, browser, vCard views, clicks, QR scans, timestamps.
• Support & communications: messages you send to support, feedback, and survey responses.

2. How we use your data

We use collected data to:

• Provide and operate our service (account setup, vCard creation).
• Process payments, invoices, and refunds.
• Improve the product via analytics and internal research.
• Communicate important updates, support requests and marketing (with opt-out).
• Prevent abuse and ensure security and integrity of the platform.

3. Cookies & tracking

We use cookies and similar technologies to personalize your experience and collect analytics. Cookies may be:

• Essential: required for login and session management.
• Performance: anonymous analytics to improve the product.
• Functional: store preferences (language, UI settings).

You can manage cookie preferences from your browser settings. Blocking cookies may limit functionality.

4. Sharing & third parties

We share data only as necessary:

• With payment processors (Razorpay/Stripe) to process transactions.
• With analytics providers when enabled (Charting, optional integrations).
• When required by law (court order) or to protect rights and safety.

5. Security

We use industry-standard measures (encryption in transit, hashed passwords, access controls). While we strive to keep your data secure, no service can be 100% secure — report any suspicious activity to support immediately.

6. Data retention

We retain account and analytics data for as long as your account is active, or as needed to provide services, comply with law, and resolve disputes. If you delete your account, we will remove or anonymize most data within 30 days (some transactional records like invoices may be retained for legal purposes).

7. Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal information. To exercise these rights:

1. Sign in to your account and review available settings (profile editing, delete account).
2. Contact support@vcardme.in for data requests.

8. Children

Our service is intended for adults and professionals. We do not knowingly collect information from children under 13.

9. Changes to this policy

We may update this policy periodically. We will post the updated date at the top and notify users for material changes.

10. Contact

For privacy questions or requests, contact us at:

Email: support@vcardme.in